Fairbanks Aurora Discovery: Alaska’s Northern Lights Capital
Venture to Fairbanks, the peaceful heart of Alaska and one of the best places on Earth to witness the aurora borealis. With multiple viewing opportunities in prime locations, you’ll greatly increase your chances of capturing the perfect northern lights moment — all while enjoying warm hospitality, unforgettable activities, and breathtaking Arctic scenery.
Tour Highlights
Aurora Viewing: Multiple Chances for Magic
Aurora Lodges & Guided Chases: Spend your nights at specially selected viewing lodges or join guided aurora “chases” to find the best skies for that perfect display.
Cleary Summit Overlook: Watch the lights dance from one of Alaska’s most popular observation points, offering panoramic views and a wide horizon for photography.
Fairbanks City Tour
Northern Lights Capital: Learn why Fairbanks’ clear skies and location make it a global hotspot for aurora viewing.
Cultural & Historical Insights: Explore the city’s charm, history, and connection to Arctic life.
Unforgettable Arctic Adventures
Chena Hot Springs: Soak in natural hot springs surrounded by snowy wilderness.
Arctic Circle Expedition: Cross into the Arctic Circle and commemorate the experience with an official certificate.
Dog Sledding Ride: Glide through winter landscapes with an energetic team of huskies leading the way.
Accommodation & Amenities
International Chain Hotels: Comfortable stays with breakfast included and free Wi-Fi to keep you connected.
Cleary Summit Aurora Lodge: Enjoy full-floor heating, private bathrooms, 24-hour hot water, and hearty American breakfasts — all in a prime location for aurora viewing.
Additional Features
Free Airport Pick-Up: Convenient transfers during peak hours make arrivals simple for first-time visitors.
Warm, Local Hospitality: Knowledgeable guides and staff ensure your comfort and help you make the most of your Arctic adventure.
Why Choose This Tour?
High Aurora Success Rate: Multiple nights in prime locations maximize your chances of seeing the lights.
Complete Arctic Experience: From soaking in hot springs to crossing into the Arctic Circle, enjoy the best of Alaska in one trip.
Comfort Meets Adventure: Stay warm and cozy while immersing yourself in the excitement of the far north.
Let Fairbanks’ sparkling skies and serene landscapes leave you with memories as bright as the aurora itself.
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Departure date:
09/15/2025-04/01/2026: Monday, Tuesday, Wednesday, Friday, Saturday, Sunday
*Minimum 2 people
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Departure location:
Fairbanks International Airport (FAI);6450 Airport Way, Fairbanks, AK 99709;
Detailed information refers to the first-day itinerary.
Self Check-in the hotel;
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Return location:
Fairbanks International Airport (FAI);6450 Airport Way, Fairbanks, AK 99709;
Detailed information refers to the last-day itinerary.
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Notes on Transportation from Airport:
Free pick-up service from Fairbanks airport to designated hotels:
Each booking includes free pick-up service at the Fairbanks airport on the day of arrival. Please request this pick-up service when booking your tour. If you do not request this service or provide your flight information, we can not provide you with pick-up service.
Pick-up time: 13:00 – 21:00 (flight arrival time).
Pick-up location: Fairbanks International Airport, Baggage Claim No. 1
Pick-up sign: Alaska Tours
As guests on flights arriving at a similar time may be picked up together, please understand that you may need to wait for a short time at the airport.
Paid pick-up service from Fairbanks airport to designated hotels:
Guests who arrive at a time outside of the free pick-up period can also choose our paid pick-up service: US$100/person/time
24-hour free hotel shuttle:
The Information Center next to the baggage claim area in the Fairbanks airport provides free calls to hotels. After you arrive please contact your hotel to arrange to be picked up by the shuttle. The hotels only accept shuttle bookings from guests that have already arrived at the airport. There is no way to make an advance reservation.
When you book the hotel shuttle, please provide the hotel with your personal information: full name (in pinyin), number of people, etc.
After you call to book, the hotel shuttle will take around 30 minutes to arrive at the airport.
Hotel shuttle pick-up location: Fairbanks International Airport, outside the arrivals area, designated hotel shuttle pick-up area.
Fairbanks Taxi Information:
Taxi pick-up location: Fairbanks International Airport, outside the arrivals area, designated taxi pick-up area.
From the airport to most Fairbanks hotels, the cost is about US$20-30 per taxi.
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Upon your arrival in Fairbanks, Alaska’s second-largest city, you’ll find yourself in the heart of the “Aurora Capital.” Known for its prime location and unique climate, Fairbanks offers some of the best opportunities to witness the Northern Lights. After checking into your hotel (note that check-in begins at 4:00 PM), you’ll have time to settle in.
As night falls, you’ll board the Northern Lights shuttle at 10:00 PM, which will take you to our exclusive Aurora Observation Cabin. This secluded spot, far from city light pollution, offers one of the best chances to experience the Northern Lights in all their glory. Accompanied by an expert Aurora guide, you’ll learn about the science behind this stunning natural phenomenon. Your guide will also share camera settings and photography tips to help you capture the perfect shot of the auroras.
Inside the cabin, you can relax with complimentary hot drinks and coffee, while keeping an eye on the Aurora Monitor screen. The first viewing of the Northern Lights is included in your experience, and you’ll be able to enjoy them in warmth and comfort. After an unforgettable night of aurora watching, you’ll return to your hotel around 2:00 AM.
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Fairbanks
Fairbanks, Alaska’s second-largest city with a population of around 100,000, is a key gateway for expeditions into the Alaskan interior and the Arctic Circle. Known worldwide for its spectacular Northern Lights displays, Fairbanks enjoys over 243 days of clear skies each year, making it a prime location for aurora seekers. Located just 310 kilometers from the Arctic Circle and nestled against a protective mountain barrier, the city is shielded from harsh weather, ensuring optimal viewing conditions. The city’s natural beauty and the ancient legend that “seeing the aurora brings a lifetime of happiness” have made it a favorite honeymoon destination for many couples.
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
Today is a relaxed day to explore Fairbanks at your own pace. You can either make your own arrangements or choose from a selection of optional activities available for an additional fee.
In the evening, at 10:00 PM, you’ll board the Aurora Shuttle and head to our specially chosen Aurora-Viewing Lodge, far from city light pollution. This prime location offers an excellent opportunity to see the Northern Lights. Once there, our expert guides will share insights about the aurora and provide tips on camera settings and photography techniques to help you capture stunning photos of the lights.
The cabin offers complimentary hot drinks, coffee, and a Northern Lights monitoring screen, so you can warm up and track the auroras in comfort. The second viewing of the Northern Lights is included in your experience. After a memorable night of aurora watching, you’ll return to the hotel to rest around 2:00 AM.
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Options:
Denali National Park Walking Tour (about 7-8 hours round trip)
Chena Hot Springs Resort Tour (approximately 7 hours round trip)
Castner Glacier Ice Cave Tour (approximately 8 hours round trip, available after late December)
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Chena Hot Springs Resort Tour (optional)
Around 11:00 AM, you’ll depart from your hotel and embark on a scenic bus ride to Chena Hot Springs Resort. Famous for its century-old natural hot springs, the resort also features an impressive ice sculpture museum and innovative, eco-friendly renewable energy projects, making it a must-visit destination for anyone in Fairbanks.
At the resort, unwind in the outdoor mineral hot spring pools, surrounded by snow-covered landscapes and misty waters. Experience the unique contrast of “ice on one side and spring-like warmth on the other.” For an extra touch of magic, you’ll have the chance to visit the world’s only year-round ice sculpture museum (entrance fee not included). This stunning museum is crafted from 1,000 tons of ice and showcases intricate sculptures created by world-renowned ice artists, including ice tables, chairs, and utensils.
If you’re feeling adventurous, head over to the Ice Bar, where you can sip an Apple Martini from a glass made entirely of ice (admission not included; guests must be 21 or older with valid ID).
Notes:
1) At Chena Hot Springs Village: locker rental: $0.50 per use; towel rental: $5 per towel; bring your own swimwear; slippers may be brought as needed.
2) For safety reasons, minors under age 18 may not enter the outdoor natural rock pool, but they may use the indoor pool and the outdoor hot tub.
3) If you choose not to enter the hot springs for your own reasons, the fee is not refundable.
4) The Ice Sculpture Museum has fixed operating hours. If you plan to visit, please make reservations in advance at the Hot Spring Village.
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or Castner Glacier Ice Cave Tour (optional)
In the morning, you’ll depart from your hotel and head south along the Richardson Expressway, enjoying the breathtaking scenery as you travel toward the Castner Glacier Ice Cave. After a short drive, you’ll embark on a 2-mile guided hike to reach the largest valley ice cave in North America, nestled in the eastern part of the Alaska Mountains and connected to the Castner Glacier.
As you approach the cave, the sheer scale and grandeur of the place will take your breath away. The blue ice cave, a true marvel of nature, is covered in layers of ice that have accumulated over thousands of years. The ice is crystal-clear, and as light filters through, the layers of mountain minerals create stunning, metallic patterns that shine like gold inlaid into jade. This surreal beauty allows you to witness the intersection of nature’s artistry and the passage of time. As you explore, you’ll feel the powerful connection between the natural world and the history that has shaped this extraordinary landscape.
Notes:
1) There are no meteorological facilities in the Castner Glacier Ice Cave area, so it is impossible to judge the local weather conditions in advance. If the ice cave cannot be reached successfully due to weather reasons after arrival, no fee will be refunded.
2) When Fairbanks leaves, if it is not suitable to drive due to the road condition warning, the trip of the day will be cancelled and the original route will be refunded.
3) The Castner Glacier Ice Cave is a natural landscape with certain risks. Please follow the requirements of the professional guide during the whole process!
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or Denali National Park Walking Tour (optional)
Around 10:00 AM, we’ll depart from your hotel and begin our scenic drive to Denali. The journey from Fairbanks to Denali is nothing short of stunning, with the majestic Alaska Range accompanying us as we travel south. Snow-capped peaks rise in the distance, framed by lush, vibrant forests. On snowy days, the trees, blanketed in white, create a magical, fairytale-like atmosphere. If you’re lucky, you may even spot some wildlife hidden in the dense wilderness, adding to the natural wonder of the experience.
Denali National Park, established as the second national park in the U.S., holds the distinction of being the world’s longest continuously protected ecological reserve. If conditions allow, a certified and professional guide will lead you on a short hike into the park, offering a chance to get up close to North America’s tallest peak and truly immerse yourself in its awe-inspiring beauty. This experience provides an unforgettable opportunity to connect with nature and witness the grandeur of Denali firsthand.
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
Today, you’ll have a relaxed morning at your hotel before departing at 1:00 PM for a bus ride to the famous North Pole Village, also known as “Santa Claus’s Home.” Stepping into this festive village, you’ll be greeted by a giant 16-meter-tall Santa Claus statue, along with 2-meter-tall polar bear and elk statues, all set against a backdrop of Christmas-themed decorations. The entire area creates a whimsical, fairytale atmosphere, evoking the spirit of Santa’s hometown.
Next, your guide will take you to the North Pole Museum, located on the University of Alaska Fairbanks campus. This museum is a fascinating exploration of the Arctic world and the history of its early inhabitants. The building itself, with its sleek white lines and curved forms, reflects the snow-covered landscapes of the Arctic, shimmering in the sunlight. As a landmark in Fairbanks, the museum offers a detailed look into the geography and history of the Arctic, along with rare specimens of Arctic animals like blue babes, mammoths, and giant brown bears that can stand nearly 3 meters tall—truly a captivating experience for all.
As night approaches, you’ll board the Northern Lights shuttle at 10:00 PM to head to prime viewing spots outside of Fairbanks, away from the city’s light pollution. Our expert aurora guides will take you to the best locations for observing the Northern Lights, using their knowledge of weather patterns and aurora tracking to maximize your chances of witnessing the spectacle. Along the way, you’ll receive tips on camera settings and photography techniques to help you capture stunning photos of the auroras. After an unforgettable experience, you’ll return to your hotel at around 2:00 AM.
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Dog Sledding Adventure (optional)
This morning, you’ll depart from your hotel and meet Leslie, a passionate dog lover and experienced musher who will guide you on an unforgettable dog sledding adventure! Originally from the U.S. mainland, Leslie moved to Alaska 20 years ago and has since built a thriving dog-sledding experience and cultural center with a team of 50 dogs. Her deep connection to the sport, combined with her love for these incredible animals, has made her a well-known figure in the community. Leslie is also heavily involved in the Alaska International Dog Sled Race, a global event, and has opened her own training ground to support young mushers while offering visitors the chance to try dog sledding firsthand. All proceeds from her operations go toward preparing for international races, making her a key supporter of the sport’s future.
Before your sled ride, you’ll have the chance to meet and interact with the friendly dogs, each with their own unique personality. Then, get ready for an exhilarating sledding experience across Alaska’s breathtaking frozen landscape (approximately 20-25 minutes). The dogs, arranged in pairs, will race along the snowy forest trails, with the lead dog steering the way and the strongest dog pulling from the rear. Two passengers, accompanied by a skilled musher, will ride together on the sled as they zoom through the winter wonderland, sending up a cloud of snow behind them. It’s a thrilling ride, filled with the rush of the cold air and the joy of being pulled by these amazing dogs.
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
Today, you’ll have a relaxing day to explore Fairbanks at your own pace. You can either make your own plans or choose from one of the following optional activities for an additional fee. Due to time constraints, you can select only one of the three available options:
1) Overland Adventure Across the Arctic Circle (drive both ways, round trip about 16 hours)
2) Fly Over the Arctic Circle Adventure (Fly northbound, about 1.5 hours, drive back, about 10 hours, afternoon departure)
3) Aurora-Viewing Lodge Or Aurora Chasing (approximately 4 hours round trip):
*If you need to depart Fairbanks the following day, please book your flight for no earlier than 7 am, to avoid risking missing your flight.
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Overland Adventure Across the Arctic Circle (optional)
Departing between 10:30 AM and 11:00 AM, you’ll board a professional polar bus for a thrilling journey toward the Arctic Circle along the Dalton Highway, one of Alaska’s most remote and rugged roads. Stretching 414 miles, the Dalton Highway is known as one of the “World’s Ten Deadliest Highways” and is accessible only to licensed vehicles. As you travel through the pristine tundra landscape of the Arctic wilderness, you’ll have the chance to spot wildlife such as caribou, Arctic foxes, wolves, bears, and musk oxen.
Along the way, you’ll cross the Yukon River, North America’s third-longest river, and see the iconic North-South Oil Pipeline, a remarkable engineering feat that spans across Alaska. Finally, you’ll reach the Arctic Circle (66°33’N), where you’ll receive an Arctic Circle Expedition Certificate as a keepsake of your incredible adventure.
If you’re lucky, you may even catch a glimpse of the Northern Lights on your return journey. You’ll arrive back in Fairbanks between 2:00 AM and 3:00 AM the following morning.
If you have a flight scheduled for the following day, please ensure it’s booked for no earlier than 7:00 AM to allow ample time for your return.
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Fly Over the Arctic Circle Adventure (optional)
Arrive at the airport by 11:30 AM for a scenic sightseeing flight to Coldfoot. From the air, you’ll be treated to stunning views of Alaska’s snow-covered polar tundra. Upon arrival, you’ll have the opportunity to send a postcard from the unique Polar Post Office in Coldfoot, sharing a piece of this remote adventure with loved ones.
In the afternoon, you’ll board a professional polar bus for your return journey to Fairbanks along the famous Dalton Highway. On the way, you’ll stop to visit the iconic oil pipeline and the Yukon River, North America’s third-longest river. You’ll also reach the landmark Arctic Circle (66°33’N), where you’ll receive an Arctic Circle Expedition Certificate to commemorate your unforgettable experience in the far north.
You can expect to arrive back in Fairbanks between 2:00 AM and 3:00 AM the following morning. If you need to fly out the next day, please ensure your flight is scheduled for after 7:00 AM to avoid the risk of missing your connection.
In the event your flight is canceled due to weather conditions, a full refund will be provided, and you’ll have free time to relax before your next adventure.
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Aurora Viewing Cabin or Aurora Chasing (optional)
At 10:00 PM, you’ll board the Aurora Shuttle and head to our specially chosen Aurora-Viewing Lodge, carefully selected to provide a perfect spot free from urban light pollution. While you wait for the Northern Lights to make their appearance, you can stay cozy and warm. Our expert guides will provide insights into the science behind the auroras and give you tips on camera settings and photography techniques to help you capture the stunning display.
If you opt for Aurora Chasing, you’ll venture into the surrounding areas of Fairbanks by car, with your guide leading the way to the best spots for aurora viewing. After an unforgettable night of aurora watching, you’ll return to your hotel around 2:00 AM to rest.
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
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Hotel:Hyatt Place Fairbanks; Bridgewater Hotel; Westmark Fairbanks Hotel; or similar
Today, your unforgettable Alaskan adventure comes to an end as you bid farewell to the stunning landscapes of the Last Frontier.
If your flight departs in the evening or later, you’ll have the opportunity to extend your stay and join one of our exciting winter activities: the Snowmobile Tour or Ice Fishing Tour (available to guests joining after November 20, 2025, with the start date depending on local snowfall). These optional activities offer a perfect way to make the most of your last day in Alaska!
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Options:
1) Snow Mobile Tour(approximately 2-4 hours total)
2) Ice Fishing Tour(approximately 4 hours total)
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Tips:
1) The check-out time for most hotels in Alaska is 12:00 p.m., but please confirm the check-out time with your hotel.
2) For flights within the U.S., please arrive at the airport at least 2 hours in advance.
3) To avoid the risk of a missed flight, please book a flight that leaves after 7:00 a.m. on the last day of your trip.
4) Only one 24-hour free airport shuttle service is provided through your hotel, please reserve with the hotel staff in advance. Information need to reserve the shuttle: room number, name (in pinyin), number of people, departure time.
5) If you plan to continue your stay in Fairbanks after your tour, you can book a hotel extension in advance.
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Snow Mobile Tour
Experience one of Alaska’s most thrilling winter activities: snowmobiling! It’s a high-speed adventure, combining the thrill of a wild ride with the style of a powerful machine. Snowmobiles are the fastest vehicles on snow, rivaling the speed of a regular car. Unlike motorcycles or cars, snowmobiles are powered by rotating tracks, providing stability and safety while making them easy to handle. Ride over snowy slopes, tackle obstacles, and embrace the excitement of Alaska’s winter wilderness!
1) It is recommended to bring your own outdoor cold-weather clothing, waterproof jacket and pants, hat, gloves, and warm, comfortable footwear to prevent frostbite and hypothermia.
2) Helmets, cold-proof suits, and other riding gear are provided free of charge for tour participants.
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Ice Fishing Tour
From November to March, Alaska’s rivers and lakes freeze over, creating the perfect conditions for ice fishing and a cozy barbecue experience at a lakeside cabin. Before heading out onto the ice, safety is a top priority. The ice must be at least 8-10 centimeters thick to ensure it’s safe; anything thinner can be dangerous. The cold water temperatures slow down fish activity, putting them into a semi-dormant state, which makes them less responsive to external stimuli. The thick ice helps buffer the fish from environmental changes, creating the ideal conditions for ice fishing.
Ice fishing is a beloved winter tradition for Alaskans. Once you catch your fish, your guide will grill it up for you, offering a fresh and delicious meal right on the ice. Any additional fish caught will be carefully released back into the lake, preserving the natural habitat. It’s an unforgettable way to experience Alaska’s winter wilderness!
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Includes/Excludes
- Hotels or similar listed in the itinerary.
- Airport pick-up service within a specified time.
- Local guide/driver service.
- Tour bus service, with the specific vehicle type determined by the size of the group.
- Hotel breakfasts
- Transportation to/from Alaska, and transportation within Alaska that is not included in the itinerary.
- Guided airport drop-off service, and pick-up service outside the specified time period.
- Optional activities and entrance fees not included in the itinerary (Prices are subject to change without prior notice; Tickets should be purchased from the tour guide).
- Lunch, dinner, and other meals not included in the itinerary.
- All other expenses not mentioned in the itinerary and agreement.
- In accordance with local standards, you may tip your guide based on the quality of their service. Standard tips are as follows: (Please pay tips to your guide on the day of your tour, to express your respect and gratitude for their work.)
- 1. Airport pick-up service: $5/person/time
- 2. Fairbanks Tours, Aurora viewing, Dog Sledding, Snow Mobile, Ice Fishing, Daytime Hot Springs: $10/person/time
- 3. Denali Walking Tour, Chnena Hotsprings: $15/person/day
- 4. Matanuska Glacier, Castner Glacier Ice Cave Discovery: The tour guide $20/person, and the hiking guide $10-$20/person
- 5. Arctic Circle trips: $25/person/day
Join Our Fixed Trip Starting Date
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Guaranteed Available PackagesTuesdaySeptember 23, 2025SaturdaySeptember 27, 2025$1174
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Guaranteed Available PackagesWednesdaySeptember 24, 2025SundaySeptember 28, 2025$1174
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Guaranteed Available PackagesFridaySeptember 26, 2025TuesdaySeptember 30, 2025$1174
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Guaranteed Available PackagesSaturdaySeptember 27, 2025WednesdayOctober 1, 2025$1174
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Guaranteed Available PackagesSundaySeptember 28, 2025ThursdayOctober 2, 2025$1174
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Guaranteed Available PackagesMondaySeptember 29, 2025FridayOctober 3, 2025$1174
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Guaranteed Available PackagesTuesdaySeptember 30, 2025SaturdayOctober 4, 2025$1174
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Guaranteed Available PackagesWednesdayOctober 1, 2025SundayOctober 5, 2025$1174
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Guaranteed Available PackagesFridayOctober 3, 2025TuesdayOctober 7, 2025$1174
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Guaranteed Available PackagesSaturdayOctober 4, 2025WednesdayOctober 8, 2025$1174
1. Minors under the age of 18 must be accompanied by an adult to join the tour. Unaccompanied minors or children are not allowed to participate in the tour.
2. Please make sure to provide accurate and complete information at the time of booking, including full name, gender, valid contact details (preferably a mobile number for timely communication), correct flight information, or pick-up location. Any losses caused by incorrect information provided will be the sole responsibility of the customer.
3. Hotel room types may vary, such as rooms with one King/Queen-size bed or two Double-size beds. Each room can legally accommodate 2 to 4 guests, including adults and children. Hotels may require a security deposit upon check-in, and guests must cooperate with the hotel’s policy. While we guarantee the number of rooms, we cannot guarantee specific room types or locations. Hotel check-in time is generally after 3:00 PM.
4. Tour participants must purchase attraction tickets from the tour guide and may not bring their own tickets or use City Passes. Admission fees and meals may change due to updates from the attraction providers and are subject to the prices announced on the day of the visit.
5. The tour operator reserves the right to adjust the order of the itinerary if needed to ensure smooth tour operation. No scheduled attractions will be removed from the itinerary.
6. During the tour, the tour guide or driver may adjust the order of visits, the time spent at attractions, or meeting times based on weather, traffic, or other factors to ensure the tour proceeds smoothly.
7. In case of temporary closures of attractions or holidays (e.g., Thanksgiving, Christmas, New Year), the guide will make suitable adjustments such as exterior viewing or substitution with other attractions to maintain the richness of the tour. Opening hours and visitor limits at attractions and national parks may change due to the pandemic. If the itinerary is affected, it will be considered a force majeure situation, and we appreciate your understanding.
8. Children under 8 years old are required to use a child safety seat while on tour. We offer a rental service at $10.00 per person per day. Please make a note during booking if you need one so we can prepare in advance. If not notified in time, guests will be responsible for any fines or violations. If the tour uses a chartered bus on the day of travel, the safety seat is not required and the fee will be refunded.
9. Many attractions on the itinerary require guests to have a basic level of physical health. Disabled passengers should contact us in advance to learn about available accommodations. If not informed in time, we cannot guarantee wheelchair-accessible buses or special seating arrangements.
10. The company is not responsible for damage to or loss of luggage, handbags, or personal belongings. It is recommended that guests purchase relevant personal travel insurance for international trips.
1. To ensure a smooth and complete tour experience, all guests are responsible for strictly adhering to the meeting times given by the tour guide. The vehicle will not wait more than 10 minutes past the scheduled time and will depart promptly. While we strive to offer timely service, we cannot guarantee on-time arrivals or pick-ups in the event of uncontrollable factors such as weather, traffic, mechanical issues, strikes, government shutdowns, war, or terrorist activity. Any resulting delays, missed connections, or additional expenses (e.g., flights, trains, buses, or other travel arrangements) due to such circumstances are the sole responsibility of the traveler.
2. To facilitate smooth tour operations, the company reserves the right to transfer guests to a different vehicle and assign a different driver and guide during the journey if needed.
3. To expedite check-in and registration, we recommend having a valid photo ID and being ready to present either a printed or digital copy of your itinerary.
4. This is a group tour product. If you decide to leave the group mid-tour, please inform the tour guide in advance and obtain their approval. You’ll be required to sign a departure agreement. Any unfinished portions of the itinerary will be considered voluntarily forfeited, and no refunds will be issued.
5. Complimentary activities included in the itinerary are subject to change. If such activities cannot be offered due to weather, traffic, or other uncontrollable factors—or if a guest cannot participate due to personal reasons—no refunds will be provided. Your understanding is appreciated.
6. Under U.S. federal law, smoking is strictly prohibited on the tour bus. Most hotel rooms also enforce a no-smoking policy. Hotel staff are trained to detect smoking, and security may document violations. If evidence of smoking is found, a cleaning fee of at least $250 per night will be charged to the guest. The tour company bears no responsibility for this charge. If you need to smoke, please use designated smoking areas.
7. Pets and animals are not permitted on any part of the group tour itinerary.
8. For tours that include airport pickup service: Only one complimentary airport pickup is provided per booking within the specified time range. If a delay due to weather, flight changes, or other circumstances prevents the arranged pickup, guests will need to arrange and cover their own transportation.
In the event that unforeseen circumstances such as weather, war, strikes, or other force majeure factors prevent the tour from proceeding as planned, the company reserves the right to adjust the itinerary. Admission fees for affected attractions will be refunded (excluding complimentary or optional activities). However, the tour fee will not be refunded.
The cancellation policy is as follows:
a. If the tour is canceled or rescheduled 31 days or more before departure (inclusive), the full tour fee will be refunded. However, any additional bookings such as hotels, flights, or other services are subject to the refund policies of the respective providers.
b. If the tour is canceled or rescheduled between 11 and 30 days before departure (inclusive), 50% of the tour fee will be deducted from the refund.
c. If the tour is canceled within 10 days before departure (inclusive), or if the participant fails to join the tour on the departure day, it will be considered a voluntary forfeiture. No refund will be issued for the tour fee paid.
d. If a participant withdraws from the tour or misses any part of the itinerary due to personal reasons (e.g., missing travel documents, tardiness, illness, or accidents), no refund will be provided, nor will alternative compensation be offered.